Data Analysis. Better service

Today, data has become invaluable. There is a fear about the abuse to which these data are exposed.

Given that the media often reports on data theft, cyber fraud and security breaches. Many users are reluctant to share data, even with reputable and trusted sources.

Protecting our customers’ data and safeguarding their personal information is of vital importance to us. In this regard, we have established control standards to keep data private and secure.

We keep your data safe.

The data collected by our telematics programs, including the Genie Lift Connect™ solution, both on our rental fleet and on any products we have for sale. This telematics system is managed by a third party and collects a range of operational data about the equipment, including utilization, performance and reliability.

Machine data collection is performed in order to improve product and customer support. Such as fuel consumption, uptime and downtime due to breakdowns, operation, defects, parts replacement, movement and location.

It is important to know that these data will be used only for the purposes for which they were collected, or for the purposes authorized by our Clients.

This data will therefore be used to provide a wide range of services, including the provision of ongoing after-sales service and support. The legal basis for collecting, storing and processing our Customers’ data is due to our legitimate interest in ensuring satisfaction with our products and services.

Data offers benefits to all. It should no longer be about getting data from equipment and keeping it hidden out of fear. The global economy is moving towards an open philosophy and, in our opinion, there is real added value in the ability to collect and react to data, as well as to share it.

For this reason, at LIFTISA we comply with a strict policy and rules to protect our customers. Specifically, the data management solutions we use include security measures to ensure that the flow of data, from machine to equipment owner, is delivered securely to the right people, in the right way, at the right time.

For more information, do not hesitate to contact us.

We advise you.

902 100 696

LO QUE DICEN NUESTROS CLIENTES

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Encantados de recibir máquinas nuevas de alquiler.

A.S. Servi-Conductos
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Muy agradecidos por el trato recibido. Estamos encantados con el formador.

L.C.B Infraestructuras Retamares
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Enhorabuena por el curso, ha sido muy bueno en contenido teórico y práctico. Ha gustado muchísimo.

B.V.F. Obra Social ABANCA
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